BANDUNG - PT Kereta Api Indonesia (Persero) has set a new policy regarding the local train ticket reservation service. Starting on September 1, 2019, the local train ticket reservation service can only be done through the KAI Access application while the sale of Local Train ticket at the station counter is only valid for Go-Show purchases (starting 3 hours before the scheduled departure) if the seat is still available.
According to the Public Relations Manager of PT Kereta Api Indonesia (Persero) Bandung Regional Operations 2, Noxy Citrea Bridara, this policy is an effort by KAI to provide better services to train users, by reserving Local Train tickets via KAI Access, prospective passengers can order tickets from anywhere and at any time without the need to go to the station, can plan trips in advance, and get ticket certainty without queue at the station.
"This policy applies in all Regional Operations and Regional Divisions that operate Local Trains, in Daop 2, Cibatu Local Railway reservation services, Bandung Raya Ekonomi, and Siliwangi trains can be done through KAI Access for H-7 bookings up to 5 minutes before scheduled departure, "Said Noxy, Saturday (08/24).
Noxy said, to make a reservation for Local Train tickets via KAI Access, prospective passengers must update the KAI Access application to the latest version then enter the Local Train menu to select the departure station and the destination and train departure schedule.
"Later on, the passengers who have purchased Local Train tickets via KAI Access, no longer need to print boarding passes at the station, but rather simply show the E-Boarding Pass in the KAI Access application accompanied by an original identity card when boarding," he explained. (Parno)