BANDUNG - Consumers must continue to be educated about their rights as consumers, so that if there is a dispute between producers or sellers and consumers, they are not weakened. This was stated by Minister of Trade Enggartiasto Lukito when delivering remarks at the commemoration of the national consumer day at Diponegoro Street in front of Gedung Sate Bandung, Tuesday (03/19/2019).
"The longer the consumers already know their rights and quite a lot of consumers are still 'deceived' or what is purchased is not in accordance with what was promised, from one example so buying something different from what was promised, there are two things that consumers are educated that have rights, secondly we encourage producers to be responsible, because if we want to try well, fulfill their promises and commitments. If not, at one point he will be left, "said Enggar.
Asked about the percentage of cases of consumers who were harmed, Enggar explained that the numbers were relatively small compared to cases in developed countries.
"It is still small compared to developed countries, the developed countries have reached 60 percent because the consumers themselves do not know of their rights. How do they complain. The claim process? That is various from B to B," explained Enggar
Enggar also explained the main points to be achieved from the commemoration of consumer days in Indonesia.
"Awareness of consumers and to increase consumers must be empowered, must have the ability and he knows about his rights," closed Enggar.