BANDUNG-If observed since it began operating on January 1, 2014, the Healthcare and Social Security Agency (BPJS Kesehatan) always be a target of complaints from participants due to of facilities, infrastructure and health care facilities that has not adequate to fulfil their needs. Therefore, the government was asked to fix all facilities in advance, then discussed related to the rate increase of BPJS participant.
It thus revealed by Fahira Idris in a release received jabarprov.go.id, Monday (14/3) afternoon.
According to Fahira, "Almost all the BPJS participants complained on the facilities ranging from health centres to hospitals that have not been primed. It is government's task to fix it immediately. People used to be made comfortable as BPJS participants, then discussed the rate increase of BPJS,” said this Deputy Chairman of the Committee III DPD.
Fahira revealed, if it mapped the majority problems complained by BPJS participants is its services especially the shortage of inpatient rooms in many hospitals. Moreover, biased understanding on emergency between the hospital and the community mostly ends refusal of hospitals to treat participants BPJS.
"Standard of emergency should be equally clear and understood by participants and hospitals. They come to the hospital because it was already a serious illness, but the hospital is considered not serious to handle it. These conditions often make the collision between the hospital and the patient. It should be soon addressed,” said Fahira who is also a senator form Jakarta.
Rules about the requirement in bringing referral from from health clinic to the hospital is also a problem in the field.
"My findings in the field says many participants who gets ill was forced go to the hospital at night because the health centre as the reference dis not operate 24 hours. Inequity in health services and infrastructure like these must be soon overcame,” said Fahira.
As is known, the Government has issued Presidential Regulation No. 19 Year 2016 regarding the Second Amendment to Presidential Regulation No. 12 of 2013 about Health Insurance which one of the rules mentioned that starting from April 1, 2016, the tariff of BPJS Participants will be raised. The tariff amounts for class I which initially Rp 59,500 to Rp 80,000. For the class II initially Rp 42,500 to Rp 51,000. While the class III from Rp 25,500 to Rp 30,000.