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    Call Free at the Palu Disaster Location


    BANDUNG-Telkomsel provides free calls and SMS packages to all operators for 24 hours for all customers in the disaster area of ??Central Sulawesi, Donggala and Palu.

    In addition, Telkomsel also continues to expedite disaster management activities by prioritizing seven vital disaster points, mobilizing the TERRA disaster preparedness team, and establishing emergency posts and humanitarian assistance.

    GM External Communications Telkomsel Denny Abidin said, free calling and SMS packages can be activated with the UMB *888*20# menu or via SMS (Short Message Service), Type SULTENG send to 8999. Customers will get 50 minutes and 200 Free SMS to all operators and valid for a week.

    "We realize that communication services are very important when disaster conditions like this, especially to inform families, SAR (Search And Rescue)coordination, BNPB (National Disaster Management) , TNI (Indonesian National Army)-Polri (Indonesian National Police) and update the current condition of disaster areas for interested parties," he told reporters at Grapari Telkomsel Bandung, Tuesday ( 10/10/2018).

    Telkomsel continues to support the smoothness of disaster management. Currently SMS and voice communication services are normal, as well as 4G has also gradually recovered in several regions such as Poso, Donggala, Luwuk, Toli-Toli, Buol, Pasangkayu and Tondo in Palu City.

    "We prioritize seven vital disaster points such as Government Offices, Police Offices, Refugee Camps, Airports, Refugee City Hall, Basarnas Post, and Hospitals. At these points the convenience of communication services, both SMS, Voice and Internet, ensures that we are smooth and continuously maintained, "He said.

    In a fast time Telkomsel has also deployed the TERRA (Telkomsel Emergency Response & Recovery Activity) Disaster Alert team  for the establishment of emergency posts, as well as the acceleration of recovery of telecommunications network services.

    "We also opened posts to search for lost families and public kitchens in front of GraPARI Palu. In addition, for customers who want to donate, Telkomsel collaborates with Rumah Zakat to open a donation service for Donggala earthquake victims through UMB *800*01#, TCASH application, and QR Code, "he concluded. jo

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